How do I get prescription refills?
- You must call the office 2 business days before the medication runs out.
- Prescription refill requests can be made during normal business hours by calling (610) 970-4700 and pressing option #5.
- Refill requests are processed Monday to Thursday, 8:30 a.m. to 4 p.m., and Friday 8:30 a.m. to 3 p.m., not including holidays. Requests made Friday before 3 p.m. will be ready the following Tuesday.
- The following information must be left when calling in a prescription refill:
- First and last names (spoken clearly and spelled out)
- Date of birth
- Phone number (We will call you back only if there is a problem.)
- Prescriptions needed with strength and date medication runs out.
When can I pick up my scripts (if not being sent directly to a pharmacy)?
- You may call the front office 2 business days after your request to make sure the written prescription is ready for pick up.
- Some patients may be allowed to appoint someone else to pick up their prescription by calling ahead to the front office with the name and relationship of the pick-up person. The appointed person must show picture identification at the time of pick-up.
No routine prescriptions will be refilled on the weekends.
Do not call providers with these requests.